So, here I am again, two years later, saying goodbye to more obsolete Sonos gear. “Losing our two CR100s will be the most devastating thing to happen to our household,” said one despondent user on a community forum post called Save the CR100. It’s true that the iPhone and apps came along, rendering such a device unnecessary, but I, and a lot of other Sonos customers, were upset at the sunsetting of an excellent, dedicated controller. My first Sonos disappointment came in 2018 when the company said it was no longer supporting the elegant CR-100 remote with its LCD color interface, a touch wheel like that on the iPod and simple buttons for choosing what music would play in which rooms and at what volume. I could play tunes all over, one person could play jazz in one room and someone else show tunes in another, and we could turn off music from across the house when it was time for bed. I had been waiting for something like it for years: an affordable - though not inexpensive - multiroom audio system that didn’t require threading cable from room to room for whole-house music. I’ve been a Sonos customer since the first system came out in 2005. You don’t expect to have to cart them off to recycling like last year’s PC because of insufficient memory or processing power, but that’s just what Sonos CEO Patrick Spence alerted customers to in a January blog post. The point of a Sonos system is that it’s multiroom, and you buy several speakers because they work together to play music throughout the home. That set off a firestorm among loyal customers like me who bought Sonos gear thinking if the products ever had to be junked, it would be our idea, not theirs. “Your system requires attention” messages were sent to customers Tuesday, alerting us to an end-of-software-update status for products bought from 2006-2009. Sonos customers were informed in January that their older gear was going the way of the iPod. I already resented having to do it in the first place. I’ve spent the past 4½ hours adding a component to my Sonos system. I haven’t been to the gym, haven’t gone for a hike, haven’t even left my building. It’s Sunday afternoon, 4 p.m., and I’m exhausted.
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